Among other things, I had ordered a propagator.

Unfortunately, there were first problems with “Hermes” (parcel delivery in Germany) which have not found my house number apparently. When they were there, the lid had a crack.

During the whole process, I had very friendly, factual contact with customer service.

For the crack in the lid, it is still usable, we have also found a more than satisfactory solution.

Again, many thanks for the fast, uncomplicated processing.

About the product itself, I own 2 indoor greenhouses in the same format, these are certainly 25 years old, a bit yellowed and a few corners are missing.

The new one also makes a stable impression, but it does not quite come close to the quality of the past.

However, it is probably one of the most stable that are manufactured today.

I ordered 2 of these trays, and when they arrived, sadly one was broken, but Farm Dream were fantastic, and sent me a replacement immediately. They also noted the need for extra packaging when sending outside the Netherlands (I live in central France). Thank you for this excellent product, and I have already used it with my new CD60 module tray – it fits perfectly!